United States Smart, Safe, and Secure Apartment Living Analysis Report 2025: Market Investments in Resident-facing Apps, Property Access Controls, Security Cameras, and Smart Locks

Dublin, Oct. 10, 2025 (GLOBE NEWSWIRE) -- The "Smart, Safe, and Secure Apartment Living in the U.S. 2025" report has been added to ResearchAndMarkets.com's offering.

This study draws from the analyst's Q1 2025 survey of 8,000 U.S. internet households. The survey is demographically representative of U.S. internet households, with quotas for age, income, gender, and educational attainment.

With a record amount of new inventory hitting the market, the multifamily housing is growing increasingly competitive. Newer and older properties must vie for renters, and key decision makers are looking towards meaningful ways of differentiating their communities. This study examines renter demand for smart, safe, and secure living solutions, looking at the actual impact to renter decision making.

It identifies the impact of investments into resident-facing apps and app functions, property access control, security cameras and smart security solutions, and smart door locks for residential units, comparing them against more traditional amenities.

Key Topics Covered:

Executive Summary

Net Promoter Score of Unit and NeighborhoodNPS Among Those Likely vs. Unlikely to MoveImportance of Tested Amenities Among Prospective ResidentsCommunity Safety Concerns by Residence TypeApartment NPS by Number of Tested Security MeasuresWillingness to Pay for Property-Provided Smart Home and Security Packages by Residence TypePotential Market Opportunity of Property-Provided Smart Home and Security Packages by Residence TypeImpact of Smart Amenity Satisfaction on Property NPSSatisfaction With Tested MDU MetricsProperty NPS by Internet Service TypeHome Internet NPS by Property Type

Residential Smart Building Market Characteristics

Multifamily Market SizeSingle-Family Market SizeResident-Reported Landlord by Housing TypeNet Promoter Score of Unit and NeighborhoodNet Promoter Score of Unit by Property TypeLength of Tenure And Churn by Residence TypeAmenities and Features Provided by Community by Residence TypeSatisfaction With Tested MDU MetricsImpact of Smart Amenity Satisfaction on Property NPSSelf-Reported Property-Provided Device Adoption Among Multifamily Residents

Appeal of Smart Safety Use Cases

Community Safety Concerns by Residence TypeSatisfaction with Safety and Security of Home and/or NeighborhoodUse of Home Security Devices by Residence Type (Either Resident-Acquired or Property-Provided)Current Property Security Measures by Residence TypeApartment NPS by Property Security MeasuresApartment NPS by Number of Security MeasuresDesired Property Security Measures by Residence Type

Impact of Smart Amenities on Home Selection

Impact of Tested Amenities on Apartment Resident NPSImportance of Smart Amenities for Future HomeInterest in Smart Home Devices and Security Features by Residence TypeImportance of Smart Amenities vs. Top Amenities for Future HomeHigh Importance of Amenities, Among Those Likely to Move In Next 6 MonthsWillingness to Pay for Property-Provided Smart Home and Security Packages by Residence TypePotential Market Opportunity of Property-Provided Smart Home and Security Packages by Residence TypeDemographics of Those Willing To Pay $60 Per Month for Smart Home and Security Amenity PackageFuture Home Expectations: Smart Features and Amenities by Residence Type

Smart Apartment Apps and Services

Importance of Resident App Features by Residence TypeUsage of App & Website Portal by Residence TypeTasks Performed by Using Mobile App Among MDU ResidentsTasks Performed by Using Web Portal Among MDU ResidentsTasks Performed Using App, Among App UsersTasks Performed by Using Web Portal, Among Portal UsersUse of Resident App by Apartment Rent TierTasks Performed Using Resident Mobile App by Apartment Tier

Bulk Internet and Amenity Fees

Adoption of Bulk Internet ServiceHome Internet Payment Method by Residence TypeBulk Internet Payment by Type of Rented HomeBulk Internet Payment by Type of Owned HomeBulk Internet ServiceReceives Bulk Internet or Pays Technology Amenity FeeMedian Technology Amenity Fee (Including Bulk Internet) by Property TypeProperty NPS by Internet Service TypeHome Internet NPS: Standalone Retail vs. BulkMean Monthly Cost of Standalone Internet Service: Retail vs. BulkAverage Download Speeds of Multifamily ResidentsTechnology Amenity Fee is Worth the CostWillingness to Pay $60 Per Month for Smart Home and Advanced Security Features from Community

Appendix

Housing Factors Breakdown of Residence TypeDemographic Breakdown of Residence TypeEmployment & Race Breakdown of Residence Type

For more information about this report visit https://www.researchandmarkets.com/r/qbvc85

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