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Privacy Policy

Last updated: October 2, 2025

1. Introduction

Welcome to Trading.HK ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us.

This Privacy Policy describes how we might use your information if you visit our website at trading.hk, or otherwise engage with us. It applies to all information collected through our Services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Register on the website
  • Subscribe to newsletters or market alerts
  • Create a watchlist or portfolio
  • Participate in activities on the website
  • Contact us for support or inquiries

The personal information we collect may include:

  • Contact Data: Email address, phone number
  • Account Data: Username, password, preferences
  • Financial Data: Watchlists, portfolio information (no actual trading data)
  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited, time spent, features used

3. How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To provide and maintain our Services
  • Account Management: To manage your account and provide customer support
  • Personalization: To customize your experience and deliver relevant content
  • Communications: To send you market alerts, newsletters, and updates
  • Analytics: To understand how users interact with our Services
  • Security: To protect against unauthorized access and fraud
  • Legal Compliance: To comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, email delivery)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to respond to legal process
  • Protection of Rights: To protect our rights, privacy, safety, or property
  • With Your Consent: When you have given us explicit permission

We do NOT sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Track your browsing habits for advertising purposes

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request copies of your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

10. Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take necessary action.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: