Wolters Kluwer launches AI enhancement to CCH Axcess

Wolters Kluwer Tax & Accounting has rolled out an AI-driven enhancement to its CCH Axcess platform, aimed at enhancing the way tax professionals interact with their clients.

The new tool, CCH Axcess Client Collaboration — powered by Expert AI, is designed to facilitate a more efficient workflow between tax professionals and their clients.

It aims to streamline the exchange of information and documents by automating the intake process, classification of documents, and ensuring secure messaging.

This move is expected to reduce the need for manual steps, thus speeding up the progression from initial engagement to project completion.

The tool supports automation of tasks such as gathering documents, generating engagement letters, and integrating e-signature processes, all within a secure and cloud-native environment.

The application of AI in document classification and data extraction is intended to hasten tax preparation and enhance the quality of client interactions.

This tool includes features such as customisable questionnaires, deadline tracking, and automatic summarisation to maintain the momentum of engagements and keep clients updated.

The architecture of the system is claimed to prioritise privacy and supported by content that is curated by experts.

Expert AI is a key component of Wolters Kluwer's overall strategy in AI.

The strategy spans across several industries including healthcare, legal, and regulatory sectors, as well as financial and corporate compliance.

The initial application of the CCH Axcess Client Collaboration tool is concentrated on tax-related processes, with plans to extend its capabilities to auditing, accounting, and business returns in the future.

Wolters Kluwer Tax & Accounting Product Management senior vice president Cathy Rowe said: "CCH Axcess Client Collaboration represents a major leap forward in how firms engage with clients. By embedding intelligent automation directly into workflows, we’re helping professionals deliver faster, smarter service without compromising trust or control."

"This launch is just the beginning of a broader transformation across the CCH Axcess platform."

In 2024, the company launched CCH iFirm Analytics, aimed at enhancing the operational efficiency of accounting firms in Australia and New Zealand.

"Wolters Kluwer launches AI enhancement to CCH Axcess " was originally created and published by International Accounting Bulletin, a GlobalData owned brand.

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